BUSINESS COMMUNICATION MCQ
Business Communication Multiple Choice Questions 1. The flow or pattern of communication may be (a) Downward (b) Upward (c) Diagonal (d) Any of the above 2. Failure tocommunicate effectively inorganization is alsoknown as (a) Flowofcommunication (b) Communication failures (c) Barriers tocommunication (d) None of above 3. Communicationisan process. (a) Ongoing (b) Oneway (c) Three way process (d) None of the above 4. Memo, Report, Office order, Circulars, StaffNews- Letter, fax etc are the form of (a) Non verbalcommunication (b) Written communication (c) Oral communication (d) Audio visual communication 5. Facial expression; Gestures; Eye Contact; Nodding the head and physical appearances are the formof (a) Verbal (b) Non verbalcommunication (c) Oral communication (d) Visual communication 6. Inoffensive language is a sureway to (a) Bu